Rent Ghana Privacy Policy

Rent Ghana values your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Profile photo
• Property listings
• Messages sent through the Platform
• Payment information (processed by third-party providers)
• Device information
• IP address
• Browser information
• Location information where permitted

2. How We Use Your Information

We use your information to:

• Create and manage accounts.
• Display property listings.
• Connect tenants with landlords and agents.
• Process payments.
• Verify agent identities.
• Improve our services.
• Prevent fraud.
• Send service notifications.
• Respond to customer support requests.

3. Property Listings

Information submitted in property listings, including images, descriptions, prices, and contact details, may be publicly visible to users of the Platform.

4. Messaging

Messages exchanged through the Platform are used to facilitate communication between users. We may access message data where necessary to investigate abuse, fraud, or legal issues.

5. Cookies

We use cookies and similar technologies to:

• Remember user preferences.
• Improve performance.
• Analyse Platform usage.
• Maintain security.

Users may manage cookie preferences through their browser settings where applicable.

6. Payments

Payment information is processed securely by trusted third-party payment providers. Rent Ghana does not store full payment card details.

7. Data Sharing

We may share information with:

• Payment providers
• Cloud hosting providers
• Analytics providers
• Customer support providers
• Government authorities where legally required

We do not sell your personal information.

8. Data Security

We implement reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

9. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Subject to applicable law, you may:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your account.
• Request a copy of your personal data.
• Withdraw consent where processing is based on consent.
• Object to certain processing activities.

11. Children’s Privacy

The Platform is intended for users aged 18 years and above. We do not knowingly collect personal information from children.

12. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when published on the Platform.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

• Email: support@rentghana.online
• Website: www.rentghana.online